Shipping Rates:

• Tracked Parcel Postage is $11, we only use Australia Post to send your items.

Shipping Time:

• Orders are typically processed and shipped within 2-3 business days.

• Shipping times may vary based on location, but most domestic orders will arrive within 5-7 business days.

International Shipping:

• At this time, we only ship within Australia. Please contact us directly for any international shipping inquiries.

Order Tracking:

• All orders come with tracking information, which will be provided via email once your order has been shipped.

Returns

Return Policy:

• We accept returns within 14 days of receiving your order.

• Items must be unused and in their original condition.

Return Process:

• To initiate a return, please contact us at uniquemozziecoilcreations@gmail.com with your order number and reason for return.

• Once your return is approved, you will receive instructions on how to send back your item.

Refunds:

• Refunds will be processed within 5-7 business days after we receive your returned item.

• Shipping costs are non-refundable.

Exchanges:

• If you need to exchange an item, please contact us at uniquemozziecoilcreations@gmail.com with your order number and details of the item you wish to exchange.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately at uniquemozziecoilcreations@gmail.com with photos of the damage or defect. We will arrange for a replacement or refund as soon as possible.

For any questions or concerns regarding shipping and returns, please feel free to contact us at uniquemozziecoilcreations@gmail.com.

Thank you for shopping with Unique Mozzie Coil Creations!